Janna Bass Chamber director
January 23, 2014
In partnership with the Small Business Center at Sampson Community College, the Clinton-Sampson Chamber of Commerce is honored to present the 2014 Professional Development Series. Through this partnership, our members are offered over 20 seminars each year at low-cost to no-cost as a benefit from their membership. Each year, seminars range from tax questions, customer service, leadership training, marketing, and more.
I am looking forward to this spring professional development seminar series led by John Formica, also known as the “Ex-Disney Guy.” I had the opportunity to hear John speak in the past and he was absolutely fantastic! I am looking forward to this seminar series!
John Formica, “is a leading authority on tourism, hospitality and service industries alike, while fast becoming a highly sought after nationally known speaker and business consultant. John has inspired audiences across the globe with over 2,500 keynotes and seminars to associations, business communities, professionals and students, showing them how to create a Disney-like culture, positive leadership, team relationships, small business growth and transforming any existing service level into a Magical customer experience.
Prior to speaking, John acquired over 25 years of experience in top management positions with service industry leaders including: Walt Disney World Resorts®, Hyatt Hotels, Hilton , Adam’s Mark, and Sunrise Senior Living.
Today, John is “America’s Customer Experience Coach” and has been featured on the NBC Morning Show, FOX and Univision, numerous business magazines and Radio as he shares his incredible 25 plus years of hospitality and service industry experiences and success strategies to empower leaders, teams and audiences to achieve extraordinary results. John’s unique coaching style and ability to create change, has successfully helped hundreds of leaders, small businesses, local communities and business professionals build brand loyalty for life, attract more customers and create “Whistle While You Work” Team Environments.
John’s highly requested keynotes and presentations have earned a reputation for being high energy (sometimes theatrical) enthusiastic, creative, applicable and highly motivating.”
I encourage you to save the date and get your tickets now for this seminar series beginning in March. On Wednesday, March 26, from 3 to 5 p.m., “discover Disney’s secrets on how to attract more customers, build brand loyalty for life and create successful customer focus culture!” On April 23, also from 3 to 5 p.m., learn how to “Make Marketing Magical! Discover the secrets to market and brand yourself, your product, and your business the right way!” Lastly, to end this three part seminar series, take time to learn more about management because “who has time for managing people when you are trying to run a business!” Discover “three simple leadership keys you will only need to manage a successful business.”
For ticket information and to reserve your seats today, give us a call at 910-592-6177. Let the Chamber work for you!